all-in-one-seo-pack domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/twoguyzo/public_html/wp-includes/functions.php on line 6114ocean domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home3/twoguyzo/public_html/wp-includes/functions.php on line 6114The 2 Guyz know and see the changes which are occurring in how marketers connect with their suppliers, agencies, channel partners and others. This post in our series is about “Partners,” which may be integral to your company’s success.
In sophisticated Marketing there are more than the four P’s of Marketing. With the nine P’s of Marketing, The 2 Guyz believe that “Partners” and “Alliances” or “Strategic Alliances” are vitally important to the success of a firm’s overall marketing efforts, objectives, strategies and tactics.
“Partners” isn’t one of the original four P’s, but is a distinct and important element under the 9P’s of Marketing.
Can your customers, clients or users tell the difference between you and your competition? What about your alliances and partnerships…are you working with special suppliers, distributors or retailers? Are you working and creating with your advertising agencies and promotional partners, better than your competition?
Most people wouldn’t think of “partners” as a variable and a way to differentiate your product or service. But it can be very impactful. What advantages or differentiators do these alliances give you?
Let’s look more closely at “Partners,” one of the nine elements or components in the 9 P’s of Marketing:
Partners/Strategic Alliances:
Plenty of examples, on alliances and partnerships.
Partnerships can be quite simple, or small scale, but still very effective. For example, a new product may seek a partnership with an established distributor to get a foothold in the market. The distributor, in return, might receive exclusivity of certain products. When the iPhone first emerged, Apple teamed with AT&T, which allowed the phone maker to product high margins, and allowed the carrier to gain marketshare in the highly competitive cellular business.
Your success may be dependent on partners and partnershps, with great people at the right partnerships and strategic alliances.
It is important to partner with firms that have similar corporate philosophies. Continuous support and cooperation with consultation are usually needed. They have agreed upon objectives and strategies. Really have them. Agreed upon objectives, strategies and budgets which are written and signed, by both partners in the alliance.
Success will only come to marketing partnerships where there is a mutually beneficial arrangement.
For that reason, it’s critical to monitor your alliances. Check in frequently with partners. Practice transparency as much as you can.
]]>For a long time, companies focused on WHAT they sold (Product). Then there was a shift to WHERE they sold (Place). Somewhere during the 1960s and 1970s there was a shift more rigorous attempts to segment and target specific potential customers (People).
It has now become science. We began to study demographics, geographics, psychographics, technographics, and buying behavior as a way of better understanding People. Today it’s even more data drive. For example, we now track and use data on a consumer’s browsing and research behavior, content consumption, transaction history, service inquiries and social network activity which influence segmentation and targeting
Let’s look at “People” more closely.
Defining a target market requires market segmentation; the process of segmenting the entire market as a whole and separating it into manageable units based on:
Checking to see whether any of these market segments are large enough to support the organization’s product.
We like using MSADA: The concept on segments. They need to be: Measurable; Substantial; Accessible; Differential/Different; Actionable
Once a target market is chosen, the organization can develop its marketing strategies to target this market.
A couple of examples:
The 2 Guyz on Marketing say, “Be sure to look at competing FOR the customer more than AGAINST your competition.”
The more you discover, learn, know, and understand about “your” potential and actual “People” who are buying your product, the more successful in marketing you will be!
For more Marketing insights, ideas, concepts and Marketing solutions: Go to Londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s or Nine P’s/9P’s of Marketing.
*Created by Larry Steven Londre. Copyright 2007.
Here’s where the rubber hit the road in marketing. “Presentation” is the act of presenting, displaying and strategically putting forward any of the different 9P’s© and/or its components to your potential customers (or “People,” including suppliers, wholesalers, retailers, sales force, marketing intermediaries, clients, employees, partners, and/or others).
Look at your products and the marketplace. Review your competition. Develop and refine your assets and your strategic marketing objectives, strategies and tactics in the marketplace.
Can your customers, clients or users tell the difference between your product or service and your competition? Do the potential customers know “how it is different” or are they even aware of your product or service? Will they pay a premium? Stand in line? Would they go out of their way to acquire your product or service?
Why is your product or service better? How is it different? That’s where “presentation” comes in.
Let’s look more closely at “Presentation,” one of the nine elements or components, along with Planning, People, Product, Price, Place, Promotion, Partners, and Passion:
Presentation is linked to “Planning,” plus reviewing and using the other nine P’s. As a marketing professional look at “real” product and service experiences, enabling consumers to feel the brand. As part of “presentation,” we also think of “events and experiences,” (which are also a part of Promotion).
Traditional marketing is based on target audience impressions/ views/ clicks/ exposure, while experimental marketing involves engagment with consumers.
Presentation is closely aligned with “experiential” marketing, or event marketing.
An example of using “Presentation” to your advantage:
Partnering with charities and their efforts may bring in promotional marketing influencers who may be interested in helping communicate your charitable causes and events.
Presentation can be bad, too. In February 2017, bad “presentation” had significant branding and promotional implications with “the official accountant for the Academy Awards,” PriceWaterhouseCoopers (PwC), at the ‘17 Academy Awards live from Hollywood.
A huge accounting mistake, turned into a brand nightmare, by PwC. Management did not get the correct envelopes to the star presenters, Faye Dunaway and Warren Beatty. The accountancy firm has overseen the counting/votes for the Oscars ballots, 83 years. Called the most “spectacular blunder,” in the history of the Oscar ceremony, when the award for best film was mistakenly presented to “La La Land,” instead of the actual winner, “Moonlight.”
Not using “Donuts” in their name? Dunkin’ Brands tested using just the name Dunkin’ at some units in California. The chain’s promotion has used the one-word name for more than ten years. They are emphasizing the brand’s coffee and beverages.
But some companies get presentation in a deep way. Disney does not have employees at their Disneyland and Disneyworld theme parks, but rather, “cast members”. They are always “on”, and presentation is everything. Disney is concerned with cast members’ hair, makeup, costumes, body language, and ultimately “performance”.
As a brand manager you want to encourage and enable potential consumers and “allow” them to feel and experience your brand, rather than a competitor’s brand and that is where product, promotion, place and presentation are linked.
*Created by Larry Steven Londre. Copyright 2007.
]]>As Marketing instructors, the 2 Guyz On Marketing know we need to teach the basics, but it’s the hot topics that usually spur on the best class discussions. They knew, everyone gets to learn, and they are happening right in front of our eyes.
Teachers know that fall is a more enjoyable semester, for a variety of reasons, starting with it’s the start of the school year and summer has almost gone by. So, what will marketing students be studying this fall in “M” school? Here’s our picks for the top 10 topics.
Influencer Marketing – While it’s been around for a while, we’re really just learning what works and what doesn’t. Look for meaty discussions in the areas of disclosure and micro influencers.
Privacy and Personalization – On the one hand, ads now follow us around the Internet, trying to sell us stuff we looked at moments before. At the same time, look for increased privacy issues, breaches of security, and ethics discussions. Can be boring but highly relevant now and in the future. Europe has had an impact on U.S. companies, such as Facebook and Google. Seems like breaches are in the news all of the time.
Social Media Advertising – Facebook’s financial and bad publicity woes may shake up ad spending in the social arena. Look for emerging trends as more money flows into Instagram, Snap Chat, and LinkedIn.
Truth (of Lack of) In Advertising – With November elections just around the corner and an era of dishonesty overshadowing politics, look for some crazy political marketing and advertising to hit the media.
Gen Z – They’re here! This year’s freshman class of college will be helping shape the way we perceive this newest age of demographics and psychographics.
Millennials – And they’re not gone…anything but! Millennials are changing as we watch, hitting middle management, starting their families, and maybe “settling down. Many product and service categories are affected by their numbers and buying influences. And remember, they’re set to inherit a lot of wealth from the Baby Boom generation.
Big Data, Little Data, Analytics and Metrics – While many students choose marketing, advertising and PR as a way of getting away from math, numbers, and analysis, they’re mistaken. Marketing decisions are increasingly driven by number crunching and predictive analytics.
Content Marketing – Content marketing has been around, but is really coming of age. We are beginning to understand how to better leverage our ability to communicate, engage, and eventually sell through messaging other than just paid advertising.
Technology Meets Experience – Experiential Marketing continues to progress at a feverish pace. Trying clothes or glasses on, building your dream car, visiting a foreign land, it can all be done “virtually.” Look for new technologies to leave the realm of simply “possible” and become the new “practice.”
We will guaranteed another eyes-wide open semester.
]]>In accounting, 2+2 is always 4. Engineering follows the laws of Science. Medicine works on measured outcomes.
But marketing is, well, less constant.
Therefore, what’s taught, and what is learned, changes.
There is also an unmeasurable factor in marketing. It’s the hunch, the gut feel. Malcom Gladwell would suggest a marketer achieves a high state of ability at somewhere around 10,000 hours of experience, and the 2 Guyz agree with that.
Hunches, gut feel, marketing and promotional intuition are hard to teach, which is why they don’t usually end up in marketing textbooks. And the textbooks get even more outdated. But it doesn’t mean they are any less important.
Here are three things we, as the 2 Guyz On Marketing, have learned over time that no one textbooks ever taught us.
1) “Not Marketing” is NEVER a good long term strategy. Marketing means a lot of different strategies and tactics, but not promoting is never good. Not doing research on what is driving your customers to you is never a good tactic.
“We don’t do marketing, clients and customers come to us.” Work in marketing for a short time and you begin to hear this. It’s something that maybe once was true, but not anymore. Business moves too fast. Customers have too much buying power, information, and voice.
Back in 2010, digging out of the great recession, an executive said to us, “We never gave marketing much thought. Business came to us. But never again will I make that mistake. Thank goodness our line of credit got us through this drought of business. From here on out, we will actively market.”
Sure, there are times to pull back. There are times to regroup, restrategize, and reorganize. But just like falling off a bicycle, you need to get back on and start pedaling. Don’t mistake momentary pause with lack of effort.
A wise man once said in business, “If you’re not going forward, you are going backward.”
2) Customers have wants and needs. Wants are almost always more powerful than needs.
Natural marketers learn this early. Needs are about necessity, specification, and features. Wants are about desires, emotion, and benefits.
Advertising and marketing communications that appeal to emotion is almost always more powerful (and successful) than appealing to needs. Appeals at the right time delivers sales. Makes the cash register ring.
We teach that features about a product of service offering, whereas benefits are about what the product or service offering does for the customer.
Kids in school need tennis shoes for gym class. They WANT $200 Nikes. Women need a purse, but they might want the $1100 Louis Vuitton. Men might need a car, but many of them want a big truck, a BMW, or a Porsche.
3) Sex sells.
We don’t love this, but we have to admit it works quite often.
Car marketing uses it. Beer and alcohol producers use it. Fashion uses it. Heck, just about every category uses it. GoDaddy created a brand by blatantly using sex in advertising.
But it is not without baggage.
Sex in marketing can be short-term in success. Brands often find backlash with customer groups, media, and partners. GoDaddy has moved away from it. Way away.
In most cases, it’s “borrowed interest”, a form of bait and switch communication. It’s using something else to get attention, not your product itself.
These are just three of the many things marketers pick up on the “street”. It’s also part of what makes marketing so interesting!
]]>Target markets is a marketing term and target audiences is a media term. Think buyers and consumers of media as a differentiator.
One of the most common ways to segment markets and audiences is by generations. We all know the Baby Boomers, Gen X, and Millennials. Those coming of age now are the “Digital Natives,” aka “Gen Z.”
While the marketing world is worrying about what to call the next generation, they are thrusting themselves onto the scene. Millennials are about 21ish to late 30-something. Digital Natives are right behind.
Generational segmenting is good for marketers because we have learned people within a given generation tend to share many traits and behaviors, making it easy for us to target them with appropriate products and services.
Millennials have dominated conversation in recent years, in large part to both their size as a generation (the largest our country has ever seen) as well their habits, some endearing, some not. We’ve seen the proliferation of take-out, delivery and avocado toast.
Well, the Millennials better look out, because the Digital Natives are making their presence be known! Since the most recent school shooting tragedy in Florida, mainstream news has been covered with images of young people protesting the government’s lack of government response to calls for gun control.
What’s interesting is that this group or segment has largely come to the fore since Donald Trump was elected president, emerging in part at last year’s Women’s March. Now they are the lead story in papers and the evening news.
Millennials have not been politically charged or motivated. In fact, according to Pew Research, less than have voted in the last election (compared with nearly 70% of Baby Boomers voting in the last election).
Digital Natives, named for being the first generation to go from cradle to grave with smart phones, computers and the Internet, will not be bigger than the Millennial generation, but they may be more vocal. They are already more vocal than Gen X has ever been.
The last generation to be this vocal as they came of age: Baby boomers. The 2 Guyz are not always vocal but we surely are observant of change.
What will this mean for consumer behavior and purchase habits? The 2 Guyz don’t know yet, but we will definitely be watching!
]]>But the phone doesn’t ring.
This is story the 2 Guyz On Marketing hear from small brands all too often. As consultants, we’re often called in to perform “marketing triage,” assessing damage and recommending “real” marketing medicine.
There are lots of things that can go wrong, but there is one that just drives us crazy. Hidden contact info.
2 Guyz Brian just got a direct mail piece for a gym and unique training service that was a jumbo-sized mailer. It was 4-color, glossy, well put together. Someone took the time to do photography, graphic design, copywriting, and then distributing.
Too bad they didn’t take the time to put contact information. The truth is, they did, but it was buried, and we mean buried. If a marketing professional/professor/consultant can’t find it easily with two readings of the card, it’s buried. The 2 Guyz Londre loves the expression “You can’t make the cash register ring, if they can’t find you.”
No physical address of the company. No website. In small print, buried in copy on the back was a local phone number.
In today’s fast-paced marketing world, you have a few seconds, at best, to get attention. There is a ton of competition for each potential customer dollar.
And if the customer has any interest, he or she will likely move to the next step, which in the Internet world is “clicking.” In traditional marketing and advertising, it’s “getting more information,” which is usually done by reading more, or going to a website.
For retail, the address isn’t just important, it is mission critical! Phone, email, and website just lend more accessibility and credibility.
A mentor of 2 Guyz Brian once said, “Give the customer lots of reasons and lots of ways of responding to our ads.”
Listen to good radio spots, and the repeat addresses, phone numbers, and websites over and over.
If a product or service is hard to find, there are lots of other options out there.
A marketing opportunity lost is a sad thing. A true waste.
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As a quick example, Domino’s differentiated itself and its pizza from all of the pizza companies by first promising to deliver in under 30-minutes.
In sophisticated Marketing there are more than the four P’s of Marketing. The 2 Guyz on Marketing teach and consult that “Product” and Services are vitally important to the success of a firm’s overall marketing efforts, objectives, strategies and tactics. The element “Product” is under both the 4P’s and 9P’s of Marketing.
Product is the goods and service combination the firm offers to the target market, including variety of product mix, features, branding, designs, packaging, sizes, services, maintenance contracts, warranties and return policies. “Product” may include packaging, as a subset of the total offering. Brand managers use packaging as a badge, enhancing the product’s value. In 2008, McDonald’s scrapped and changed its package design across 118 countries, 56 languages. Packaging can increase the perceptions about the quality of the product.
The 2 Guyz On Marketing use the nine P’s of Marketing which contain several valuable concepts, elements, terms and useful definitions to help explain, find problems and aid in the understanding of Marketing and related activities, including Marketing objectives, strategies and tactics.
Can your customers, clients or users tell the difference between your product and services versus your competition?
Let’s look more closely at “Product,” one of the nine elements or components:
Have you ever thought how you asked a question to a consumer who has purchased your product? The right words, questions and/or phrasing can make a big difference, especially for new products. The question should be about getting valuable product feedback.
Much more strategic thinking from the 2 Guyz On Marketing.
Your success may be dependent on a great product but there is so much more, with great targeting or your “People” in the marketplace, at the right partnerships and strategic alliances.
For more Marketing insights, ideas, concepts and Marketing solutions: Go to Londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s or Nine P’s/9P’s of Marketing.
*Created by Larry Steven Londre. Copyright 2007.
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“People,” one of the nine elements or components of marketing, is another addition to E. Jerome McCarthy’s original 4 P’s of the Marketing Mix. Let’s look at it more closely.
A couple of examples:
The 2 Guyz on Marketing say, “Be sure to look at competing FOR the customer more than AGAINST your competition.” The more you discover, learn, know, and understand about the people who are buying (or would potentially buy) your product, the more successful in marketing you will be!
For more Marketing insights, ideas, concepts and Marketing solutions: Go to Londremarketing.com and look under “Articles and Resources” and the 9P’s/Nine P’s ©2007. Specifically you will find them detailed at 9P’s/Nine P’s or Nine P’s/9P’s of Marketing.
*Created by Larry Steven Londre. Copyright 2007.
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